Your responsibilities:

• Building email templates in content builder
• Working closely with the strategy team to understand requirements and technical specifications for fast delivery on shorter go-to-market timelines
• Building and testing user journeys.
• Understanding the end-to-end experience of emails and forms/landing pages from creation to deployment and reporting.
• Being the liaison in troubleshooting a myriad of data or technical challenges.
• Prioritizing the workload to ensure the most critical issues are resolved first.
• Maintain client confidence and protect operations by keeping information confidential.
• Working with vendor, development teams and the business to find resolutions.
• Providing support remotely when necessary.
• Contributing to team effort by accomplishing related results as needed.