1.    Ensure handling the resolution of reverse payment requests.
2.    Ensure matching on a daily basis the actual cash collected from POSs/Kiosks and ADSL against Billing system.
3.    Review on a daily basis the reconciliation report related to cash received by Cash Collection Representative and the related deposits in banks.
4.    Review the report of received cheques and ensure following up the closure of related invoices on billing system.
5.    Ensure following up the clearance of bank transfers received from corporate customers, governmental institutions, and international organizations and ensure that their invoices are closed in the billing system.
6.    Review the monthly claims of withdrawn Abili recharge balances processed by banks ATM machines or any sales channels.
7.    Review the prepared reports, CDs of cash collections in order to be delivered to Syrian Telecommunications & Post Regulatory Authority (SY-TPRA).
8.    Ensure refilling the requested Abili bank accounts by approved order on system on a timely manner. 
9.    Ensure checking all cash increase related to POSs and closing all related complaints to refund customer with needed amount.
10.    Ensure checking refunds amount related to POSs with billing system (web report) matching with mails and out of reports cases with all Regions.
11.    Review the report of matching all USSD transactions between the following three sources bank mail, bank statement, and MIS integration.
12.    Review the prepared report of cash collection and match the data of treasury control with Oracle-Cash management.
13.    Ensure matching the daily transaction of central cash safe with the balances of oracle system.
14.    Review the prepared report related to the status of all banks’ accounts, ensure monitoring the availability of cash in all banks’ accounts in order to determine the appropriate account for withdrawing in each payment request.
15.    Interview candidates and provide recommendations to direct line of Authority.
16.    Monitor and ensure efficient and appropriate use of resources (financial, human, physical, IT ….etc.) to achieve planned goals and support smart spending strategy.
17.    Prepare Section’s yearly budget as per the Company's Goals and Corporate Objectives.
18.    Cascade Unit Objectives into Section and Individual Objectives and ensure proper alignment.
19.    Prepare, measure and maintain accurate Section & Individual KPIs on regular basis.
20.    Coach, develop and motivate team members to reach optimum performance and successfully contribute in achieving Corporate, Department, and Unit Objectives.
21.    Develop & maintain Syriatel Quality Management System effectively & efficiently. 
22.    Conduct Staff Meeting with team members in all regions on quarterly basis to reinforce Corporate Culture and Values and discuss team related issues and concerns.