Job Description :

• Work with team members on the call floor to meet sales and performance goals.
• Making phone calls with the target audience and existing customers to make new offers.
• Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy.
• Meet or exceed projected weekly and monthly sales goals.
• Persuasively engage the customer in conversation to explain how the product will add value to their work and meet their needs.
• Maintain detailed records of outgoing and incoming calls as well as follow up information and outcomes.
• Ask relevant leading questions to understand the customer's needs and recommend the best product or service for their purposes.