    Keep computer systems running smoothly and ensure users get the maximum benefit from them.

    Install and configure computer hardware operating systems and applications, Cameras, Finger Print.

    Monitor and maintain computer systems and networks.

    Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues

    Troubleshoot system and network problems, diagnosing and solving hardware or software faults

    Replace parts as required.

    Provide support, including procedural documentation and relevant reports.

    Follow diagrams and written instructions to repair a fault or set up a system.

    Support the roll-out of new applications.

    Set up new users' accounts and profiles and deal with password issues.

    Respond within agreed time limits to call-outs.