Working on Salesforce and similar tools (no-coding required):

- The startup will be selling through its Beauty Advisors (BAs i.e., sales agents) that will be chatting with customers. To enable a smooth and informative chatting experience, the BAs will be supported with a CRM tool built on Salesforce. Tech operations role will be responsible to learn how Salesforce works and build the tool (no-code) based on the needs of management and the sales team.

Coordinating with developers:

- The startup will have a simple informative website that will be built on Shopify. The tech operations role will be responsible to learn how to use Shopify (no-code needed) and if any coding is needed, he or she will be coordinating with outsourced developers to get it done.

Analytics:

- Data driven decisions will be at the heart of the culture and the startup. Tech operations will need to work with all the tools needed to build the infrastructure to gather the data and the analysis to derive insights to make informed decisions.