Salary
—
Job Location & type
On-Site / Full time
Experience
3 years
Job Status
Active Job
Responsibilities:
● Monitor social media platforms to identify and respond to user comments,
messages, and mentions promptly and professionally.
● Engage with the online community in a friendly, positive, and respectful manner,
fostering meaningful interactions and building relationships.
● Moderate user-generated content, ensuring it aligns with our company
guidelines and policies.
● Stay up to date with the latest trends and best practices in social media
moderation, incorporating new techniques and strategies as appropriate.
● Collaborate with the marketing team to create and implement social media
campaigns and initiatives.
● Escalate any critical issues or emerging trends to the relevant stakeholders for
prompt resolution.
● Analyze social media metrics and generate reports to assess community
engagement, sentiment, and overall performance.
● Collaborate with the customer service team to provide timely and accurate
responses to customer inquiries and concerns.
● Maintain a thorough understanding of our products, services, and company
values to effectively represent our brand online.
● Create, edit, publish, and share daily content that engages our audience.
UX/UI Design Fundamentals
Art Studio learnings
Advanced Prototyping Techniques
Interactive Media Workshop
User Research Methods
Market Insights Program
Design Systems and Frameworks
Collaboration Hub