Responsibilities :

Lead and manage department's employees in term of objective setting, performance management, coaching/development and training in order to achieve the objectives.

Design and implement a strategic business plan that expands company’s e-payment customer base and ensure it’s strong presence.

Identify market needs and market shifts while being fully aware of new e-payment products and competition status.

Set up workflows, designed processes, and developed procedures of the e-payment functions.

Handled all disputes, analyzed daily fraud monitoring reports, and took immediate action to mitigate risks.

Ensure that systems and processes are compliant with e-payment rules and regulations.

Manage E-payment accounts reconciliations.

Build the yearly e- payment marketing budget and ensure an efficient allocation that optimizes business growth.

Build strategic partnerships and manage relation with e-payment partners in the market.

Specify market requirements through market research and other available tools.

Coordinate the important operations with other divisions.

Provide continuous improvements for the e-payment work flow.

Commitment to any task assigned by Management related to business.