Preview

Salary

700,000 - 750,000 SYP per month

Job Location & type

Remote / Full time

Experience

5 years

Job Status

Active Job

About this role

Answer Customers queries professionally, and make calls with VIP customers, before scheduling a meeting with GM and provide the needed support until closing the deal and signing the contract.
Re-design the process of communication with any new potential customer.
Provide the needed training and coaching to the team.
Hiring and onboarding new employees.
Measure Team performance with key metrics, collect and analyze call-center statistics like efficiency, effectiveness, and make recommendations for improvement to management.
Responsible to Prepare Sales target to each employee, and achieve Sales Volume by sales team and perform cross& up selling rate on quarterly basis.
Solve alarming cases and complaints instantly and define the root cause with proposed solutions to any problem.
Ensure that Customers Records on CRM are up to date and contain detailed& suitable feedback based on continuous follow up with our customers.
Provide Daily& Weekly report to the GM regarding potential Customers, and any update.