Sales Account Manager – Job Description
General Summary
Responsible for driving sales growth, managing customer relationships, and
developing business opportunities within assigned accounts and territories. Acts
as the primary commercial interface between customers and the company,
ensuring customer satisfaction, revenue growth, and long-term business
partnerships.
Works closely with technical, product management, marketing, and operations
teams to deliver customer-focused solutions and achieve sales objectives.
Maintains a strong understanding of company products, market trends, and
customer requirements to identify and secure new business opportunities.
Duties.
Responsibilities
Primary Contact / Style of Contact
- Serve as the primary commercial contact for customers, partners, consultants, and key stakeholders.
- Build and maintain strong relationships with mobile operators, contractors, system integrators, distributors, and consultants.
- Develop trusted advisor relationships with customer decision-makers and influencers.
- Coordinate customer engagements with internal technical, product, and support teams.
Primary Job Focus:
- Drive sales revenue and achieve assigned sales targets.
- Develop and execute account plans and growth strategies.
- Identify new business opportunities and expand market presence.
- Promote company products, solutions, and value propositions to customers and partners.
Job Accountabilities:
- Manage existing customer accounts while actively pursuing new business opportunities.
- Develop and maintain strategic account plans aligned with business objectives.
- Lead commercial discussions, negotiations, and contract activities with customers.
- Prepare and present sales proposals, quotations, and business cases.
- Work closely with technical teams to develop customer-focused solutions and ensure successful project execution.
- Monitor customer requirements, market trends, and competitive activities to identify growth opportunities.
- Support forecasting, pipeline management, and sales reporting activities.
- Coordinate bid submissions, commercial proposals, and tender responses.
- Ensure timely follow-up on opportunities and customer requests.
- Maintain a high level of customer satisfaction and support long-term business relationships.
- Collaborate with product management and marketing teams to support product launches and market development initiatives.
- Represent the company at customer meetings, industry events,exhibitions, and conferences.
- Support collection activities and ensure commercial compliance with company policies.
Role in the Sales Process:
- Identify, qualify, and develop sales opportunities.
- Build and maintain a healthy sales pipeline.
- Lead customer engagement throughout the sales cycle.
- Coordinate internal resources to support customer requirements and proposal development.
- Negotiate commercial terms and secure customer commitments.
- Drive opportunities from prospecting through contract award and project delivery.
- Ensure customer satisfaction and account growth after project completion.