1.Serve visitors by greeting, welcoming, and directing them appropriately, notifies the concerned employee of visitor arrival, maintain security by following procedures, monitoring logbook, and issuing visitor badges.
2.Accompany VIP visitors to their destinations within company locations.
3.Answer incoming calls and transfer them to the appropriate party, and answer caller’s inquiries.
4.Follow up all requests related to meeting rooms reservations in Syriatel offices or out of the offices according to bookings system. 
5.Receive complaints from customers / suppliers and transfer them to the concerned entities.
6.Ensure that all types of employees’ entry cards (IDs) are used properly and inform the concerned departments about any irregularities regarding misuse, and register their names in case they forget their IDs.
7.Prepare (Lost / broken/ forgotten) IDs’ report and send to concerned parties for their action.
8.Ensure that the reception desks are not empty during working hours through reporting to the direct line of authority to provide substitute in case of the Receptionist absence.
9.Receive, sort and distribute daily mail/deliveries when needed.
10.Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
11.Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork. 
12.Contribute to the continuous improvement of Syriatel Quality Management System.