- Develop an in-depth understanding of the company's products or services and stay up-to-date with industry trends and technologies.
- Customer assistance to assess their technical requirements.
-Provide pre-sales technical support, answering customer inquiries, and addressing concerns about product functionality and compatibility.
- Data and customer analysis and Identifying solutions to customer pain points.
-Prepare and maintain technical documentation, including proposals, case studies, and technical specifications.
-Stay inform about competitors' offerings and market trends to effectively position the company's products or services.
-Answer technical queries regarding the product design and solution,, security and teams.
-Assess customer met and unmet needs and recommend optimum solution.
- Respond to prospect requests as needed.
- Crafting a sales proposition and Preparing call scripts.
-Assist sales teams writing proposals and developing RFP /RFI responses.