1.Provision new company hardware (laptops, workstations, phones, printers, copiers, etc.)
2.Troubleshoot company hardware (laptops, workstations, phones, printers, copiers, etc.)
3.Provide direct technical support to employees in all branches .
4.Track and maintain company hardware inventory: Source/location, serial numbers, models, etc.
5.Administrate company email systems (create/remove/accounts, reset passwords, backups, etc.) and investigate reported spam, phishing, or other suspect emails
6.Manage and maintain security, backup, and redundancy strategies per disaster recovery plan
7.Create and maintain company IT related documentation .
8.Manage, maintain, and improve internal infrastructure systems.
9.Must have a positive can-do attitude.