We are looking for an HR Director to mainly support the growth of our commission-based sales team at Ibram & Dawwa GmbH. The ideal candidate will handle recruitment, onboarding, and quality control of sales agents, while also ensuring smooth operations, reporting, and continuous team support. This role is critical for building and managing a motivated, high-performing sales force.
 

Key Responsibilities

1. Recruitment & Talent Acquisition

• Continuously source, screen, and hire commission-based sales agents (focus on MENA, UAE, KSA, and Germany).

• Post job openings on relevant platforms (LinkedIn, Indeed, local job boards, WhatsApp groups, Telegram channels).

• Build a pipeline of sales talent and select only the best candidates for interviews.

2. Onboarding & Activation

• Guide new sales agents through the onboarding process.

• Send onboarding materials & training links (provided by the company).

• Activate new agents’ accounts on the company platform.

• Ensure agents understand their commission structure and tools.

3. Ongoing Support & Communication

• Be the main contact point for sales agents (questions, motivation, tools).

• Monitor agent activity and engagement.

• Solve issues quickly and escalate problems when needed.

4. Reporting & Data Management

• Maintain updated records of sales agents and their activity.

• Provide weekly/monthly reports on recruitment progress, sales team performance, and KPIs.

• Share insights on agent retention, productivity, and quality.

5. Quality Control

• Ensure sales agents follow the company’s sales playbook and scripts.

• Randomly review calls/emails/messages for professionalism and accuracy.

• Provide feedback or request retraining if needed.