Requirements:

• +2 years of experience working in a help desk setting.

• A Bachelor's Degree in a related field.

• Experience troubleshooting integrated and interdependent computer systems.

• Identify and solve hardware and software problems through systematic troubleshooting and provide simple instructions to end-users for problem resolution.

• Configuration of Windows-based/Linux-based PCs and/or laptops.

• Assist in resolving issues pertaining to applications, networking, and systems.