• Perfect Knowledge of computer software systems, including databases, office applications, and operating systems.
   
• Provides technical support to employees by researching and answering questions.
   
• Providing the needed support in person, over the phone, or via remote access.
   
• troubleshooting problems, and maintaining workstation and LAN performance.
   
• Diagnosing issues with computer software, peripherals, and hardware.
   
• Installing and upgrading hardware and software systems.
   
• Capability of working on company's special softwares.
   
• Accomplishes information systems and organization mission, by completing related results as needed.
   
• Follow-up and update the company's technical materials status and information.

Required Skills:

• PC proficiency
• analytical skills
• Troubleshooting
• Diagnosing issues
• Lan Knowledge
• Verbal communication
• System administration
• Data management.