Job Overview:

Coordinate and manage all aspects of flight operations to ensure safe, efficient, and compliant execution of client flights. This includes securing necessary permits, liaising with clients and agents, and delivering exceptional customer service.

Responsibilities and Duties:

• Secure overflights permissions, landing permissions, and ground handling services through coordinating with the concerned parties.
• Processing clients request, Reading and understanding all requirements and requested services.
• Serve a link between agents and clients, in line with maintaining privacy of data for each.
• Help cross sell further services to clients and support company marketing.
• Follow up the perfect completion of flights.
• Perform all necessary activities to deliver excellent service to the client in assigned flight.
• Cooperating and communicating within the Operations Department and with other departments in order to deliver excellent service to the client.
• Building and maintaining excellent relationship with clients and vendors through accurate and professional communication.
• Building excellent client experience by providing fast, accurate, complete and professional service.

Work Environment:

• Onsite Indoors.
• 40 Working Hours per week.
• Morning, Evening, and Night Shifts.