-The Executive Secretary to the General Manager is responsible for providing high-level administrative and executive support to the General Manager, ensuring efficient coordination of schedules, communications, meetings, documentation, and follow-up activities.

-This role serves as a key coordination point between executive management and internal departments, external partners, financial institutions, and stakeholders. The position requires professionalism, confidentiality, strong communication skills, and the ability to manage executive priorities in a fast-paced fintech environment.

-The ideal candidate must possess strong organizational capabilities, excellent written and verbal communication skills, high attention to detail, and the ability to handle sensitive information with discretion and professionalism.

 

Key Responsibilities:

Executive Office Management

* Manage and organize the General Manager’s daily schedule, calendar, and appointments.
* Coordinate internal and external meetings, including scheduling, logistics, and meeting arrangements.
* Ensure proper prioritization of meetings, calls, and executive tasks.
* Monitor deadlines and follow up on pending executive actions.

Executive Communication & Correspondence

* Draft, review, and manage professional emails, letters, and official correspondence in Arabic and English.
* Handle incoming and outgoing communications on behalf of the General Manager.
* Coordinate communication with banks, partners, vendors, and external stakeholders.
* Ensure all communications reflect the company’s professional standards and tone.

Meeting Coordination & Documentation

* Prepare meeting agendas and supporting documents.
* Attend meetings when required and prepare Minutes of Meeting (MoM).
* Track action items and follow up with departments regarding implementation progress.
* Maintain organized records of executive meetings and decisions.

Coordination & Follow-Up

* Coordinate with internal departments to ensure timely execution of management requests.
* Follow up on operational, administrative, and executive tasks assigned by the General Manager.
* Support cross-functional communication and workflow coordination.
* Escalate delays or unresolved matters when necessary.

Document & Records Management

* Organize, maintain, and archive executive documents and confidential records.
* Ensure proper handling and filing of contracts, reports, and official documents.
* Maintain confidentiality of all executive and organizational information.

Administrative & Office Support

* Arrange travel schedules, transportation, and accommodation when required.
* Support preparation of presentations, reports, and executive summaries.
* Coordinate office hospitality and executive meeting arrangements.
* Assist in organizing company events and executive visits when needed.