Preview

Salary

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Job Location & type

On-Site / Full time

Experience

3 years

Job Status

Active Job

About this role

Supervise the development of requirements for ERP modules and workflows to ensure fulfilling the beneficiary dept. needs.
Participate in the technical evaluation of ERP suppliers and provide the results to HOU.
Ensure applying the acceptance test for new and customized modules and workflows and fixing the detected issues.
Review performance reports of ERP systems and ensure taking the needed action to maintain the availability and the acceptable level of performance of the system.
Ensure handling users’ support request effectively and within the agreed timeframes.
Conduct research for new technical solutions and features for ERP systems and submit the proposal to HOU.
Participate in developing disaster recovery plans in coordination with Business Continuity Section to maintain service availability.