We are looking for an experienced E-commerce Manager (Performance & Growth Focus) to take full ownership of our online store performance.
The ideal candidate will be responsible for driving revenue growth, optimizing conversion rates, and enhancing the overall customer journey across a large-scale product catalog.
Key Responsibilities:
- Drive conversion rate and revenue growth across the website
- Optimize the full sales funnel to improve performance and reduce drop-offs
- Analyze website performance and user behavior using tools such as Google Analytics to identify growth opportunities and data-driven insights
- Utilize Microsoft Clarity (Heatmaps & Session Recordings) to understand user behavior and improve user experience
- Manage and optimize the e-commerce platform using Shopify, including product listings, collections, and site structure
- Improve website UX/UI to enhance engagement, usability, and conversion rates
- Identify technical and operational issues and implement effective solutions
- Manage and optimize a large product catalog (100,000+ SKUs) to improve discoverability and performance
- Develop and execute pricing and promotional strategies to maximize revenue
- Collaborate with marketing, tech, and product teams to align growth strategies
- Track and report key KPIs:
- Conversion Rate
- Bounce Rate
- Average Order Value (AOV)
- Customer Retention