Preview

Salary

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Job Location & type

On-Site / Full time

Experience

2 years

Job Status

Active Job

About this role

Communicate with other departments to inform them of errors and updates.
Follow up on the schedule of late payment customers daily and send it
Communicating with late customers and collecting debts from them
Follow up on the collection file and schedules and follow up on cases of late customers and ask about them
Talking to customers, convincing them and pushing them to pay what they owe in all possible ways
Preparing a monthly and semi-monthly report on the collected cases, delays and losses
Preparing a report on high-level cases that could turn into losses
Receiving escalated cases by department employees and other departments and dealing with them -
Escalating difficult cases and problems to the concerned department
Coordinating maintenance requests at all company sites, sending them to maintenance officials, and
updating the maintenance report on a daily basis