1.    Design source to destination mapping and develop suitable automated ETL (Extract, Transform, Load) processes.  
2.    Design and create efficient data models and scheduled tasks to inject data into Unit’s reports and analysis.
3.    Maintain and optimize section’s data sources on a daily basis to ensure high data integrity and availability.
4.    Gather stakeholders’ requirements and create suitable business model to deliver decision support knowledge.  
5.    Provide concerned departments with the requested studies, reports, and Ad-hoc requests using the latest available techniques.   
6.    Build, and develop Business Intelligence Dashboard, analysis, KPIs, reports and alarms based on business requirements.
7.    Develop, and publish web-based dashboards, analysis, and day to day operational information to get the maximum insight, control and achieve expected goals.
8.    Perform continuous upgrades on web-based systems.  
9.    Initiate special analysis reports and studies that reflect Data Analysis points of view.  
10.    Work collaboratively with concerned parties to determine the areas that need improvement to effectively assist them on operational level that reflects on revenue, customer satisfaction, and operations optimization.
11.    Provide internal customers in MIS "Management Information Systems" with the required lists of eligible subscribers to offers (segmentation offers, lock in offers, and Event
Process Offers, competitions, …)  
12.    Set up SMS broadcasts to subscribers with given criteria and schedules.
13.    Assist concerned parties when needed in preparing their forecast and apply it in Unit’s reports and dashboards in order to assess their achievement.   
14.    Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
15.    Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.  
16.    Contribute to the continuous improvement of Syriatel Quality Management System.