Salary
150 - 250 $ per month
Job Location & type
Remote / Full time
Experience
4 years
Job Status
Active Job
Handle inquiries received through phone, chat, email, WhatsApp, social media, live chat, and CRM system.
Review and confirm relevant details provided by clients before proceeding.
Verify client information including phone number, full name, inquiry date, and requested service duration.
Identify the source or channel of each inquiry before providing a response.
Respond promptly and professionally to clients.
Assist clients in selecting the most appropriate service or option according to their needs and preferences.
Provide clear and accurate answers to all client questions regarding services, policies, locations, and procedures.
Ensure that client contact information and records are regularly updated and verified in the system.
If required, proceed with completing the service process directly with the client, following company guidelines and ensuring a smooth and satisfactory experience.
Document and track all completed transactions and inquiries according to the established workflow.
UX/UI Design Fundamentals
Art Studio learnings
Advanced Prototyping Techniques
Interactive Media Workshop
User Research Methods
Market Insights Program
Design Systems and Frameworks
Collaboration Hub