Preview

Salary

800,000 - 900,000 SYP per month

Job Location & type

On-Site / Full time

Experience

1 year

Job Status

Active Job

About this role

Provide technical support to end-users via phone, email, or Personal Visits to Doctor's Clinics.
Troubleshoot and resolve technical issues related to software, and tutoring them on our App.
Log all customer interactions and details of resolutions in a tracking system.
Collaborate with other technical teams to resolve complex technical issues.
Assist in testing and evaluating new hardware and software products
Communicate effectively with customers to ensure accurate and prompt issue resolution.
Provide guidance and support for usage of computer systems, applications, and tools.
Create and maintain documentation of technical procedures and solutions.