- Serve as the primary point of contact for customer and supplier inquiries, ensuring timely and effective resolution.

- Coordinate with internal teams to streamline communication and enhance relationships with customers and suppliers.

- Manage order processing, including tracking shipments and resolving delivery issues.

- Monitor customer and supplier satisfaction, identifying areas for improvement.

- Prepare regular reports on key performance indicators related to customer and supplier relations.

- Collaborate with the internal team to achieve maximum productivity.