Job Title: CRM & Sales Officer

Location: Damascus Office – Full-time, On-site

Company: Hotel Room Rental Company – Dubai

Job Description:

• Manage and update customer data and leads through the CRM system.

• Conduct follow-ups with potential and existing clients to close sales and increase revenue.

• Handle client inquiries and provide accurate information about available rooms and offers.

• Coordinate with the Dubai operations team to ensure smooth booking and client satisfaction.

• Generate and analyze CRM and sales reports to track performance and trends.

• Support marketing and promotional activities to attract new customers.

• Maintain a high level of customer service and ensure client retention.