1.Accounts Receivable (AR) Follow-up: Execute timely and systematic follow-up on overdue customer accounts with all concerned parties via all possible communication channels to secure prompt payment and reduce Days Sales Outstanding (DSO).

2.Payment Term Compliance: Monitor customer payment habits to ensure strict adherence to agreed-upon credit and payment terms and escalate exceptions to senior staff and management.

3.Policy Adherence: Ensure all collection and debt follow-up activities strictly comply with the company's established credit policies and procedure

4.Credit Limit Compliance: Assist in the ongoing monitoring of customer credit limits against current balances, flagging potential over-limit issues for immediate review by the Credit Manager.

5.Follow the Credit limit policy and suggest and needed updated to senior staff and management

6.Documentation and Record Keeping: Maintain accurate and complete records of all collection activities, communications, and promises-to-pay within the Enterprise Resource Planning (ERP) system for audit purposes.

7.Reporting Support: Prepare preliminary reports and summaries on aging of receivables and collection status, contributing data to the monthly Bad Debt Expense analysis.

8.Issue Resolution: Coordinate with the sales and customer service teams to quickly resolve billing discrepancies and disputes that hinder timely payment.