About the Role
We're looking for a highly analytical and commercially driven Commercial Manager to join our growing team in Damascus. This role is responsible for driving marketplace growth by optimizing demand, supply, pricing, and commercial performance. You'll work closely with Operations, Marketing, Finance, and Product teams to identify growth opportunities, improve marketplace efficiency, and maximize business profitability.
This role is ideal for someone with strong marketplace experience, exceptional analytical skills, and a deep understanding of ROI, unit economics, and commercial strategy.
Key Responsibilities
Commercial Strategy & Growth
- Develop and execute commercial strategies to drive marketplace growth and profitability.
- Monitor key marketplace metrics including demand, supply, conversion, utilization, and revenue performance.
- Identify commercial opportunities through data analysis and recommend actionable initiatives.
- Lead pricing, incentive, and promotional strategies to optimize marketplace performance.
- Evaluate new business opportunities and expansion initiatives using financial and operational analysis.
Performance Analysis
- Build and maintain commercial dashboards and performance reports.
- Conduct ROI analysis on campaigns, incentives, partnerships, and growth initiatives.
- Analyze customer behavior, driver performance, and market trends to support strategic decision-making.
- Monitor unit economics and recommend improvements to increase profitability.
- Track business KPIs and present insights and recommendations to leadership.
Cross-Functional Collaboration
- Partner with Operations to improve marketplace efficiency and service quality.
- Work closely with Marketing to measure campaign effectiveness and customer acquisition ROI.
- Collaborate with Finance on budgeting, forecasting, and commercial planning.
- Support Product teams by providing commercial insights based on marketplace performance.