Communicate with other departments to inform them of errors and updates.

Follow up on the schedule of late payment customers daily and send it 

Communicating with late customers and collecting debts from them

Follow up on the collection file and schedules and follow up on cases of late customers and ask about them 

Talking to customers, convincing them and pushing them to pay what they owe in all possible ways

Preparing a monthly and semi-monthly report on the collected cases, delays and losses 

Preparing a report on high-level cases that could turn into losses

Receiving escalated cases by department employees and other departments and dealing with them -

Escalating difficult cases and problems to the concerned department

Coordinating maintenance requests at all company sites, sending them to maintenance officials, and

updating the maintenance report on a daily basis