The Cargo Agent is responsible for handling air cargo operations, ensuring the safe, secure, and timely movement of goods in compliance with airline, airport, and regulatory requirements. The role involves coordination, documentation, and monitoring of cargo shipments from acceptance to delivery.

Key Responsibilities:

Cargo Handling Operations:

• Handle acceptance, processing, and release of cargo shipments
• Verify cargo documentation (Air Waybill, invoices, packing list, etc.)
• Ensure proper labeling, packaging, and storage of cargo
• Coordinate loading/unloading with ground handling teams

Documentation & Compliance:

• Prepare and validate Air Waybills (AWB) and shipment records
• Ensure compliance with IATA, airline, and customs regulations
• Handle dangerous goods (if certified) as per safety standards
• Maintain accurate cargo documentation and records

Coordination & Communication:

• Liaise with airlines, freight forwarders, customs, and warehouse staff
• Provide shipment status updates to customers and stakeholders
• Resolve issues related to delays, missing cargo, or documentation discrepancies

Monitoring & Reporting:

• Track cargo movement and ensure timely dispatch and delivery
• Report irregularities, damages, or operational issues
• Maintain daily operational logs and reports