Preview

Salary

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Job Location & type

On-Site / Full time

Experience

3 years

Job Status

Active Job

About this role

Consistency of customer experience across all service touchpoints.
Effective coordination of staff during peak operational hours.
Professional handling of guests.
Timely and structured service recovery and complaint resolution.
Monitoring staff appearance, and overall professionalism.
Ensuring adherence to hospitality and service standards.
Developing long-term customer loyalty and reinforcing positive brand perception (PR).
Making sure all orders and services are made to training standard