Job Announcement: Telemarketing and Desktop Support Specialist

Our company is seeking a dynamic and customer-oriented individual to fill the role of Telemarketing and Desktop Support Specialist. In this position, you will be responsible for providing exceptional customer service and technical support to our clients via phone and desktop support channels.

Responsibilities:Making outbound calls to prospects and customers to promote our products and services
Answering incoming calls and responding to customer inquiries and concerns
Providing remote desktop support to resolve technical issues and troubleshoot software and hardware problems
Installing, configuring, and maintaining software and hardware for clients
Documenting and tracking customer interactions in our CRM system
Collaborating with other departments to resolve complex technical issues