معاينة

الراتب

—

مكان ونوع العمل

في الموقع / دوام كامل

الخبرة

3 سنوات

حالة الوظيفة

وظيفة نشطة

عن هذا الدور

Provide technical support to end-users via phone, email, or chat
Troubleshoot and resolve technical issues related to software, hardware, and network connectivity.
Log all customer interactions and details of resolutions in a tracking system.
Collaborate with other technical teams to resolve complex technical issues.
Assist in testing and evaluating new hardware and software products
Communicate effectively with customers to ensure accurate and prompt issue resolution.
Provide guidance and support for usage of computer systems, applications, and tools.
Create and maintain documentation of technical procedures and solutions.