معاينة

الراتب

—

مكان ونوع العمل

في الموقع / دوام كامل

الخبرة

4 سنوات

حالة الوظيفة

وظيفة نشطة

عن هذا الدور

Monitoring the performance of BeeOrder products & services to ensure smooth operation and the immediate troubleshooting of urgent technical issues.
Performing routine/scheduled audits of the systems, including all backups.
Developing security policies and procedures for storing sensitive data and protecting the platform against cyber-attacks.
Own root cause analysis and SPOF (single point of failure) removals from operations perspective.
Implement, manage and improve standards and procedures within the team in order to maintain a clean source code across all products and services.
Develop and own key Agile metrics to effectively lead team's daily output (cycle time, return rate, completion rate, resolution time, resolution rate, etc...)
Identify system performance issues, devise improvements and help implement solutions to reach & maintain high availability and scalability.
Making sure platform’s targets and KPI’s are being met regularly with quality and within budget.
Lead and inspire our talented engineers and technicians, by setting a clear objective, evaluate progress and instill a high-performance culture with focus on teamwork, service excellence and ownership for resolving technical issues.
Champion collaborative working, and build relationships with other related departments to improve organizational process and workflow.
Ensure operational staff’s skills are kept current and relevant to changing technologies and workflows.