Responsibilities :

*Generate regular reports that monitor the monthly trend of the main market, product or service KPIs, (e.g. monthly churn analysis at segment level (Postpaid, Prepaid, Youth, PSB).

*Support the marketing plan/strategy by analyzing internal business data at the subscriber level from multiple perspectives (e.g., usage, ARPU, subscription age, churn, product evaluation) and transforming the findings into comprehensive customer insights (in the form of reports).

*Data mining using the defined analysis frameworks to produce the input for any revenue simulations and summarize the outcome into useful information to support any decision in the following areas (Structural change of existing tariff plans, retention initiatives (dormancy and churn), creation of new tariff plans, evaluation of campaigns or promotions, design of new offerings to stimulate penetration of products or services, optimization and enhancement initiatives for products or services).

*Mine data from primary and secondary sources, then reorganize it into a format that can be easily consumed by both humans and machines.

*Using statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts.