What you’ll do:

• Lead and manage YallaGo IT infrastructure, networks, systems, and internal technical operations
• Monitor, maintain, troubleshoot, and optimize servers, networks, connectivity, and internal IT services
•  Manage and support routers, switches, firewalls, VPNs, access points, and network security tools
• Ensure high availability, performance, and security across the company’s IT environment
• Manage user accounts, permissions, email systems, and access controls
• Implement backup strategies, disaster recovery plans, and security best practices Oversee office IT equipment including laptops, desktops, printers, and IP phones Handle complex technical escalations and provide advanced user support
• Mentor junior IT team members and contribute to process improvements
• Work closely with different departments to ensure reliable day-to-day operations