معاينة

الراتب

—

مكان ونوع العمل

عن بُعد / دوام كامل

الخبرة

4 سنوات

حالة الوظيفة

وظيفة نشطة

عن هذا الدور

Salesforce Administration:
- Manage daily administration and support of Salesforce CRM, including user setup, profiles, roles, customization of objects, fields, record types, page layouts, and validation rules.
- Maintain and enhance security measures, including user roles, profiles, sharing rules, and permission sets.
Configuration and Customization:
- Develop and implement custom applications using Salesforce.com and other integrated technologies.
- Create and maintain complex workflows, approval processes, and custom fields to enhance user experience and business processes.
Data Management:
- Perform regular data audits, identify and manage data integrity issues, and execute data cleanup activities.
- Oversee data imports, exports, and updates, ensuring data quality and integrity.
Technical Support:
- Provide tier-1 and tier-2 support for Salesforce-related issues, troubleshoot problems, and collaborate with stakeholders to ensure timely resolution.
- Develop training materials and conduct user training sessions to increase adoption and proficiency.
System Integration:
- Manage and optimize integrations between Salesforce and other business systems (e.g., ERP, Marketing Automation).
- Collaborate with IT and other departments to ensure seamless data flow and process automation.
Reporting and Analytics:
- Create and maintain reports, dashboards, and analytic tools to provide insights into key performance metrics.
- Work with business users to gather reporting requirements and translate them into actionable reports.
Continuous Improvement:
- Stay up-to-date with Salesforce releases, new features, and best practices.
- Proactively recommend and implement improvements to system processes and functionality.

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