Job Summary

We are looking for a proactive Sales Executive / Account Manager to drive new business and manage key client relationships for our social media and digital marketing services. The role combines sales and account management: you will research and approach potential clients, lead sales discussions and presentations, close deals, and then act as the main point of contact for those clients, coordinating with internal teams to ensure high-quality delivery, client satisfaction, and long-term growth.


 

Key Responsibilities

• Research and identify potential clients, sectors, and opportunities that fit our social media and digital services.

• Build and manage a strong pipeline of leads via cold outreach, warm contacts, networking, and digital channels.

• Initiate contact with prospects (email, phone, LinkedIn, in-person) and conduct discovery calls/meetings.

• Prepare and deliver clear, persuasive sales presentations and demos.

• Develop tailored proposals and offers based on client needs, brand, and budget.

• Negotiate terms, handle objections, and close deals to meet or exceed monthly and quarterly targets.

Account Management & Client Relationship

• Serve as the main point of contact for assigned clients and maintain strong, long-term relationships.

• Gather client requirements and expectations and translate them into clear internal briefs.

• Coordinate with social media, content, design, and performance teams to deliver campaigns and services.

• Schedule and lead regular client meetings (check-ins, performance reviews, strategy sessions).

• Monitor campaign performance and ensure deliverables are on time, on brief, and aligned with KPIs.

• Identify upsell and cross-sell opportunities and present relevant additional services or packages.

Internal Coordination & Strategy

• Work closely with management on pricing, commercial conditions, and client strategies.

• Participate in internal strategy meetings to help shape pitches, offers, and go-to-market approaches.

• Share client and market feedback to help improve services, packages, and positioning.

Reporting & Administration

• Maintain accurate records of leads, opportunities, proposals, and deals in the CRM or tracking system.

• Prepare regular reports on sales pipeline, closed deals, and account performance.

• Track and report key account metrics (revenue, retention, upsell, satisfaction) to management.