Handle sales inquiries received through various channels including phone, chat, email, WhatsApp, social media platforms, live chat, and the CRM system.

Accurately review and confirm all client-provided information prior to initiating the sales process.

Verify client details such as full name, contact number, inquiry date, and intended service duration to ensure accuracy and follow-up.

Identify and record the source or platform of each inquiry to personalize the response and optimize tracking.

Respond to client inquiries promptly and professionally, providing a high standard of service and communication.

Assist clients in choosing the most suitable product or service that aligns with their budget, needs, and preferences.

Address all client questions clearly and accurately, including inquiries about offerings, policies, procedures, and locations.

Maintain and regularly update client data and communication records in the CRM system to support sales continuity and data integrity.

Where appropriate, finalize the sales process directly with the client in accordance with company policies, ensuring a seamless and satisfactory customer experience.

Record all sales-related transactions and inquiry details in line with the established workflow and documentation standards.