معاينة

الراتب

—

مكان ونوع العمل

في الموقع / دوام كامل

الخبرة

1 سنة

حالة الوظيفة

وظيفة نشطة

عن هذا الدور

Welcome customers, handle customer requests and respond to their inquiries in a timely & adequate manner.
Collect all types of payments from customers (Bills, advanced, deposits…)
Promote & sell new lines, products & value-added services, and perform related data entry on the system.
Provide first level of support for resolving customer’s complaints, and register the complete and accurate details of complaints on the related system.
Check and organize all documents and records related to Point of Service daily operation and submit all records to concerned parties.
Receive and register customer suggestions on related system.
Monitor own achievements on related system.
Follow-up pending cases related to customer service within the preset timeframe.
Maintain customer records by updating account information.
Escalate customer concerns to POS HOS when needed.
Check daily cash collected from customers before delivering to cash control.