Role Summary

You will support daily rental operations by handling reservations, checking customer documents, confirming vehicle availability, supporting rental contract steps, tracking reserved cars via GPS, and preparing daily reports.

Key Responsibilities

• Check if the reservation is for a new or returning customer.
• Enter reservations correctly in the booking calendar/system.
• Review customer documents and confirm they are valid and not expired.
• Confirm vehicle availability based on the reservation dates and customer needs.
• Keep the calendar updated with accurate vehicle availability.
• Support opening and closing rental contracts when needed.
• Record any reservation changes in the handover report.
• Send reservation confirmation details to customers and relevant team members.
• Track reserved vehicles via GPS (speed violations, location restrictions).
• Prepare daily reports for management (reservations, customer data, vehicle status).