+2 years of experience working in a help desk setting.
A Bachelor's Degree in a related field.
Experience troubleshooting integrated and interdependent computer systems.
Identify and solve hardware and software problems through systematic troubleshooting and provide simple instructions to end-users for problem resolution.
Configuration of Windows-based/Linux-based PCs and/or laptops.
Assist in resolving issues pertaining to applications, networking, and systems.