Tasks and Responsibilities:
- Monitor and analyze the driver's balances day to day, and highlight and report the abnormal variances (increase or decrease) to avoid technical errors and fraud cases.
- Monitor the debit drivers' balances on a daily basis, and prepare the drivers' aging report to deactivate the incompliance drivers.
- Follow up the collection from drivers process with the delivery team to ensure the proper and timely collection.
- Control and report the deactivation fees, and ensure the complete, proper, and timely collection of.
- Review, monitor, and report all manual transactions on the drivers' accounts, to avoid any internal fraud cases.
- Review the incentives definition on the drivers' app to ensure that the parameters match the agreed and approved ones.
- Recalculate the incentives randomly for 5-10% of the drivers to ensure the accuracy of the incentive parameters in the system.
- Prepare the weekly incentives report for each type of vehicle and highlight the variances and the reasons behind the changes in the incentives.
- Prepare the profitability per order (from the driver's point of view) on a weekly basis, to ensure the proper compensation of the drivers and discounts.
- Receive the signed weekly incentives parameters and ensure proper filing.
- Prepare weekly reports concerning the outstanding and unpaid drivers' incentives per province to ensure the proper and timely settlement of them.
- Review the discount report per department, and ensure the correction and accuracy of the discounts.
- Report the Actual VS Budget for all types of costs, and analyze and report the overbudget cases.