Key Responsibilities:

Daily Operations & Team Coordination
• Coordinate with creative designers and social media team on daily tasks and client deliverables.
• Manage task boards and timelines (Trello, Notion, or similar) to keep projects moving smoothly.
• Ensure alignment between the Damascus team and the Dubai head office.

Client Communication
• Respond to client emails in Arabic and English with clarity and professionalism.
• Ensure client satisfaction by following up on feedback and updates.
• Represent the agency in a polished, client-friendly manner.

Executive Assistance
• Support the CEO with daily communications, calendar management, and admin tasks.
• Draft and send professional correspondence on behalf of the CEO when needed.
• Act as a trusted point of contact between the Damascus team and the CEO.

Future Leadership Responsibilities
• Assist in hiring new team members as the Damascus office grows.
• Take on a team management role and oversee local office operations.
• Report on team productivity, deadlines, and deliverables to the CEO.