We are seeking a skilled and technically adept Deployment and Support Engineer to join our team. This role involves the end-to-end deployment, configuration, and Level 1 & 2 support of our in-house data analytics solutions. The ideal candidate will ensure seamless implementations, provide ongoing technical support, troubleshoot issues, and collaborate with internal teams to enhance system performance and reliability.

Key Responsibilities :
- Deploy, configure, and optimize in-house solutions to meet operational requirements.
- Provide Level 1 & 2 technical support, troubleshooting, and issue resolution.
- Utilize SQL to manage, query, and troubleshoot database-related tasks.
- Build and maintain dashboards using Kibana, OpenSearch, or other dashboarding tools.
- Generate and present business reports that provide insights into system usage, performance metrics, and support trends.
- Monitor application performance and proactively identify potential issues.
- Collaborate with cross-functional teams to refine product performance and address feedback.