معاينة

الراتب

—

مكان ونوع العمل

في الموقع / دوام كامل

الخبرة

2 سنة

حالة الوظيفة

وظيفة نشطة

عن هذا الدور

Training the new captains on how to use the application.
Supervising employees at different stages of the handover process.
Ensuring that the delivery team within the center has successfully implemented the required operations and tasks.
Managing customer expectations, evaluation, and feedback received by the customer service department and improving procedures for continuous improvement.
Responsible for the working hours and vacations of the delivery captains in the center, sending vacation requests daily, and the work schedule monthly to the direct manager.
Constant communication with the customer service department to inform about the attendance and absence of the captains and the working mechanism.
Managing and organizing the delivery team and everything related to the delivery process and ensuring that the customer has been served in the best way and on time.