●Client Engagement & Relationship Management: Deliver tailored company briefs, maintain trust-based relationships, provide personalized follow-ups, and ensure prompt, courteous communication to support clients throughout their journey.

● Lead Qualification & CRM Management: Conduct detailed pre-qualification assessments, manage leads accurately in the CRM system, and coordinate closely with marketing to optimize lead generation and client insights.

● Contract & Negotiation: Negotiate pricing and contract terms, facilitate smooth contract processes, and prepare tailored proposals, presentations, and contracts.

● Cross-Department Coordination: Coordinate meetings for the Business Development Manager, ensure seamless handover to finance, operations, and delivery teams post-contract signing.

● Reporting & Market Awareness: Prepare high-level reports on achievements, challenges, forecasts, and client insights while staying fully informed about company services and updates.

● Compliance & Vendor Management: Manage vendor/platform registrations, maintain compliance with technical and documentation requirements, and uphold company professionalism and standards in every interaction.