Fly Cham is seeking to hire a Cargo Coordinator to be responsible for ensuring efficient and accurate cargo and mail handling operations, including documentation, shipment processing, and coordination with internal and external stakeholders. The role includes preparing and verifying cargo documents, issuing Air Waybills (AWBs), monitoring shipment status, and supporting export and import activities to ensure timely and compliant cargo movement.
Main Responsibilities
- Prepare and verify accurate cargo and mail documentation, maintain current information and status of consignments.
- Manage company mail and express mail (inbound and outbound) including acceptance, dispatch, coordinating delivery, and collection with company drivers and arrange timely transportation of inbound and outbound mail between company premises and the airport.
- Participate in managing export cargo bookings and monitoring flight load planning and space control.
- Issue Air Waybills (AWBs) for Export cargo and ensure that all required regulatory, customs, and supporting documents are properly completed and available prior to issuance.
- Coordinate with cargo ops team and obtain timely updates on the status of shipments including export shipments delivery to the airport customs.
- Deliver high-quality customer service by handling rate quotations, booking confirmations, shipment follow-ups, notifying customers of cargo arrival and release status.
- Ensure compliance with all relevant aviation, safety, security, and company policies and operational procedures.