معاينة

الراتب

—

مكان ونوع العمل

في الموقع / دوام كامل

الخبرة

1 سنة

حالة الوظيفة

وظيفة نشطة

عن هذا الدور

Welcome Customers, answer and solve their inquiries and handle all requested services in a professional manner.
Receive and record customer complaints and suggestions and provide information about the company's products or services.
Answering customers to all their questions including (WhatsApp and social media).
Resolving issues by transferring calls to appropriate individuals or departments within the organization
Training new employees on how to handle calls or answering questions according to company policies and procedures
Helping customers in solving technical problems related to services or products that they have purchased from the company.
Maintaining accurate records of all customer interactions in a database or other system for easy retrieval.
Manage and organize customer service work and ensure the provision of support services according to the required standards and conditions.
Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
Carry out any other tasks assigned to the senior management within the scope of duties and responsibilities.