The Account manager is responsible for selling a Company's software to individuals and businesses. Other responsibilities include cold calling, prospecting, and meeting clients; demonstrating the use of the software; maintaining long-term business relationships with customers; solving customers' problems; recommending a product; contacting existing accounts in order to offer new software;

Serve as the lead point of contact for all customer account management matters

Frequently communicate with customers, both in-person and over the phone, to ensure needs are being met and uncover opportunities

Build and maintain strong, long-lasting client relationships

Negotiate contracts and close agreements to maximize profits

Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Assist with challenging client requests or issue escalations as needed

Help determine the future of sales and account management processes within the organization